Q: Can I customize the sign (colors or text)?
A: Yes! All of our neon signs support minor customization using the "Use Advanced Options" feature.
How it works:
- Select "Use Advanced Options" on the product page.
- Use the "Leave Order Notes (if any)" field to specify:
- Which parts (patterns or text) should be in specific colors.
- If you'd like to replace any text, mention the original and the replacement.
About color selection:
- If you select "Same Base Image", the sign will be made exactly as shown with all the original colors.
- If you choose a specific color (e.g., pink, green, yellow), that color will be used as the main color, and we’ll match supporting colors accordingly.
- If you want to fully control all colors, simply choose any color option and leave your preferences in the order notes.
Example Notes:
- "The word 'OPEN' in red, the border in blue."
- "Replace 'Bar' with 'Lounge' in white, keep other parts the same."
Q: Does the sign make noise or a constant buzzing sound?
A: No, the sign is completely silent during operation.
Q: Is the sign safe for children and pets?
A: Yes, our signs are made of soft silicone tubing and acrylic backing with eco-friendly, non-toxic materials. They are completely safe for kids and pets.
Q: Is it easy to hang on the wall?
A: Yes. Each sign comes with pre-drilled holes, and includes a hanging chain and nails in the package for easy installation using screws or cords.
Q: What if I can't drill holes in the wall?
A: You can use no-drill clear wall hooks — they’re easy to install and won’t damage the wall.
Q: Does the sign come with a remote control?
A:
- Color-changing (Multi-Color) and Full-Color signs come with a remote control by default.
- Single-color signs come with a dimmer by default.
- You can always add a remote control via "Use Advanced Options" when ordering.
Shipping & Warranty
- Fast Shipping: Production time 2–4 business days + Express delivery 3–7 days.
- Free Shipping: Production time 4–6 business days + Express delivery 3–7 days.
- Warranty: Two-year warranty for peace of mind.
Product Certificates
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